The Wireless Explosion (Supernova 2006 Panel Discussion)

The wireless customer is ready to be able to have all manner of devices constantly connected to the wireless network anytime, anywhere, with consistent quality service in every location. But are the current wireless carriers and service providers ready to deliver what the customer really wants? Technology offerings from EDGE, EV-DO, Wifi, WiMAX and others continuously emerge with the label of new and improved. But panelists note that while innovation abounds many of the key challenges that impact customer satisfaction still remain. Coverage and reliability problems persist resulting in a lot of pain for users who are pressed into a pattern of adopting new technologies and switching between networks.

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